Incompatible Apps
You can download the majority of applications available via the Google PlayStore. However, there are some applications that are not compatible with Digi Dash as the developers only allow devices that are approved.
Here are a list of popular apps that are unfortunately not compatible:
- Sky Go (A lot of our customers use compatible IPTV apps to stream Sky)
- BT Sport (Although you can use their website)
- All 4
Can't update existing apps (No longer compatible)
In some instances existing 3rd party applications (Netflix, YouTube etc) will ask to be updated but you will not be able to do this via the PlayStore.
As 3rd party apps are constantly updating we try our best to keep our software up to date with the latest versions. However, there are instance where you will be unable to update. There is nothing to worry about as the existing versions will still work fine!
Apps not downloading
If you are trying to update multiple apps at once this will prevent them from downloading. Let the download finish first and then download another app.
Also check your internet connection.
Apps not updating even though available to update
Do not try to update multiple apps at once please update individually.
Other?
Check out our guide on using individual applications or try factory resetting your device by going to Settings>System>Advance>Reset Options>Erase all Data (Factory Reset).