FAQ

  • Are aftermarket head units/radios compatible?

    Although aftermarket head-units are compatible, we are unable to test every headunit in each available vehicle. Therefore, we cannot 100% guarantee it will be compatible. However, rest assured if your vehicle is not compatible you can return for a full refund!

  • Can I pay with Klarna?

    Yes you can now pay with 3 instalments with Klarna, available at checkout! To use please enter your Shipping/Billing details and then select your shipping option. Klarna will then be available as a payment option on the payment page.

  • Does Digi Dash cut out while driving?

    No Digi Dash does not cut out while the vehicle is driving. Please note it is illegal in most regions to watch video while driving on public roads (UK included).

  • Does Digi Dash work Worldwide?

    Digi Dash is universal and works with vehicles with Apple CarPlay & Android Auto worldwide!

  • Do you ship Worldwide?

    Yes, Digi Dash is compatible in all regions and we ship Worldwide! Local Customs and Duties may apply when purchasing outside of the UK

  • How does Digi Dash connect to the internet?

    You can connect Digi Dash to the internet via either a WiFi source such as your phones personal hotspot or via a 4G compatible SIM using the SIM card tray Already have your Digi Dash? Check out our Set Up Guide 

  • How does Digi Dash work?

    Digi Dash is a standalone device that plugs into your vehicles USB port used for CarPlay. Once connected our innovative Android software loads onto your car screen via the CarPlay system, enabling a wide range of amazing features. Although Digi Dash uses the CarPlay system, we have our own inter...

  • How long does delivery take?

    We ship same day (Monday-Saturday) from our UK warehouse if ordered before 3pm, with next day UK shipping available! UK: Royal Mail 48 Hrs: 2-3 Business Days Special Delivery Guaranteed 1pm: Next Business Day before 1pm International: EU: 3-5 Business days USA/Rest of the World: 5-7 Business da...

  • I have had CarPlay installed aftermarket is it compatible?

    If you have had CarPlay installed after the vehicle has been manufactured, it may work with Digi Dash. However we cannot 100% guarantee it will be compatible as we are unable to test. If you purchase and find out your vehicle is not compatible you can return for a full refund as per our returns ...

  • Is this compatible with my phone?

    Digi Dash is a standalone device and does not require a mobile phone in order to work! However, you can connect any phone with bluetooth to Digi Dashs bluetooth phone application to make/receive calls. You can also connect iPhones and Android devices to the wireless Apple CarPlay/Android Auto ap...

  • My car does not have CarPlay/Android Auto will it be compatible?

    Unfortunately, unless your car or your car radio has CarPlay/Android Auto it will not be compatible.

  • What if my car is not compatible?

    If in the very rare chance your vehicle is not compatible with Digi Dash you can return for a full refund!

  • What is the difference with the non-touchscreen option?

    The non-touchscreen option includes an additional bluetooth remote control. Although, your vehicles controls will control Digi Dashs interface, you will need to use the remote with some 3rd party apps. The Digi Dash itself is the same with both options and can be used in both touchscreen and non...

  • Where are you based?

    We are based in the UK and we are online only and ship our orders same working day from our UK warehouse. We do not have a physical premises that you can visit.

  • Will Digi Dash void my warranty?

    No Digi Dash does not void your warranty! As no installation or coding is required your vehicles warranty will not be affected.

  • Will my steering wheel controls work with Digi Dash?

    Yes your steering wheel controls will work with Digi Dash! Allowing you to control the media and volume 😊